What should I do if my mobile trading app is not working?
- Log out of the app, then log back in
- Close the app from the multi-tasking page. On iPhone and iPad, double-tap the home button, and swipe the app upwards to close it. On Android, press the app-switching button and swipe the app away
- Make sure you’re on 4G data or strong WiFi, with good download speeds
- Check if switching between data and WiFi affects the issue
- Delete and reinstall the app